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Welsh Government

Work in hospitality and tourism

A waitress holding a drink on a tray in a hotel bar

Join the experience makers.

With more and more visitors coming to Wales, the tourism and hospitality sector needs more staff. There are a huge variety of roles on offer, from working in beach bars and restaurants, to five star hotels and visitor attractions.

If you enjoy working with people, making new friends and being part of a team, a career in hospitality and tourism could be for you.

You’ll be a big part of making important experiences come to life - whether it’s a big night out, a family reunion, a weekend at the beach, or celebrating a win with mates. And you can expect something different every day.

You'll be in demand

There is high demand for people to work in the sector. On average, there are over 4000 job vacancies posted online each month in Wales. (LightcastTM, November 2022 to April 2023)

The top 10 jobs advertised online in hospitality and tourism over the last six months are:

  • Kitchen and catering assistants
  • Chefs
  • Waiting staff
  • Bar Staff
  • Catering and bar managers
  • Cooks
  • Sports and leisure assistants
  • Restaurant managers
  • Hotel managers
  • Leisure and theme park attendants

(Source: LightcastTM, May 2023)

Where to find jobs in hospitality, leisure and tourism

If you think a job in hospitality and tourism might be for you, whether it’s just for this summer or part of your longer term career plans, there are a few things you can do:

  • Check out opportunities in your local area – many businesses advertise on social media or even put signs in their windows
  • Call into the hotels, restaurants and bars near you to introduce yourself and leave your CV
  • Get in touch with a Working Wales advisor for a chat about your future
  • Check out the links below
Job Bulletin

Use our job bulletin to access hundreds of live vacancies across Wales. 

Change your story by speaking to an adviser

Find out about the different ways to get in touch

Real life stories

Meet the real life experience makers.

Focus Wales' story

Focus Wales is one of the biggest events in the Welsh music calendar with more than 20,000 attendees and offers a huge range of music and event roles across the festival from stage management and building, to sound engineering and liaising with artists and press.

Zip World's story

Zip World offers a dynamic, vibrant work environment across its seven sites, with real opportunity for career progression.

Trewythen's story

The Trewythen Hotel is linked with Cambrian Training in Welshpool, making the historic hotel in the heart of Llanidloes, a natural academy for apprentices.

Bluestone National Park Resort's story

Staff at Bluestone have been able to progress their part-time jobs into fulfilling full-time careers while being supported by comprehensive training and things like apprenticeships.

Folly Farm's story

With a focus on developing people in roles that suit their interests, this top Welsh attraction is just one example of the varied career opportunities on offer in the tourism and hospitality industry.

Celtic Manor's story

A career in hospitality can introduce you to a new world of opportunities if you’re willing to come on the journey.

The Grove's story

Members of staff at The Grove, a country house hotel and restaurant in Narberth, Pembrokeshire, share their own experiences of working in the industry and set out the many benefits on offer.

Dylan's story

Members of staff at Dylan's explain how they have been able to grow both professionally and personally during their time working there.


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