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Work in hospitality and tourism

A waitress holding a drink on a tray in a hotel bar

Join the experience makers.

With more and more visitors coming to Wales, the tourism and hospitality sector needs more staff.  There are a huge variety of roles on offer, from working in beach bars and restaurants, to five star hotels and visitor attractions.

If you enjoy working with people, making new friends and being part of team, a career in hospitality and tourism could be for you.

You’ll be a big part of making important experiences come to life - whether it’s a big night out, a family reunion, a weekend at the beach, or celebrating a win with mates. And you can expect something different every day.

You'll be in demand

There is high demand for people to work in the sector. The number of online adverts for jobs in tourism and hospitality are four times higher now than they were in July 2020. 

The top 10 jobs advertised online in tourism and hospitality in the latest 30 days are: 

  • Kitchen and catering assistants
  • Chefs
  • Bar Staff 
  • Catering and bar managers
  • Restaurant Managers
  • Waiting staff 
  • Food and drink process operators
  • Cooks
  • Leisure and sports managers
  • Sports and leisure assistants

(Source: Emsi, latest 30 days to 3 August 2021) 

Where to find jobs in hospitality, leisure and tourism

If you think a job in hospitality and tourism might be for you, whether it’s just for this summer or part of your longer term career plans, there are a few things you can do:

  • Check out opportunities in your local area – many businesses advertise on social media or even put signs in their windows
  • Call into the hotels, restaurants and bars near you to introduce yourself and leave your CV
  • Get in touch with a Working Wales advisor for a chat about your future
  • Check out the links below
Job roles in hospitality, leisure and tourism

Explore the different types of jobs you can do within hospitality, leisure and tourism, including what the jobs involve, wages, qualifications and skills required and more.

Employers recruiting now

Look at the employers who are recruiting now. Start your job search here.

Job Bulletin

Use our job bulletin to access hundreds of live vacancies across Wales. 

Employers who offer apprenticeships - hospitality, leisure and tourism

Apprenticeships as a manager, chef, in customer service, grounds maintenance, sport and fitness and events management and more.

Finding jobs online

Discover 10 great ways to find a company to work for.

Change your story by speaking to an adviser

Find out about the different ways to get in touch


Real life stories

Meet the real life experience makers.

Celtic Manor's story

A career in hospitality can introduce you to a new world of opportunities if you’re willing to come on the journey.

The Grove's story

Members of staff at The Grove, a country house hotel and restaurant in Narberth, Pembrokeshire, share their own experiences of working in the industry and set out the many benefits on offer.


Explore

How to write a CV

Make your CV the best it can be. Find out what to include in your CV, view example CVs, and download our Guide to CV writing.

Interview advice

Get help to prepare and practise interview questions, and find out what to expect in an interview.

Covering letters and emails

Find out what to write in a covering letter or email.

ReAct funding

Funding support for retraining if you are within 12 months of being made redundant or unemployed, or under notice of redundancy.