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Contact Us

Woman messaging on her mobile phone

Change your story by speaking to an adviser. Find out about the different ways to get in touch.

Christmas Opening Hours

We will be closed for Christmas from Tuesday 24 December 2024 to Wednesday 1 January 2025. We re-open on Thursday 2 January 2025.

Please call us FREE on

0800 028 4844

Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm

Or, request a callback

Webchat

Chat to an adviser using instant messaging.

Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm

If webchat is not working, you may have the webchat cookie switched off. Go to our cookies page, enable webchat service cookies and save your changes. You can then contact our advisers on webchat.

Email contact form

Complete the contact form and we will answer within 2 working days by email.

Book an appointment

Book an appointment with a careers adviser. You will be able to book an appointment up to 2 weeks in advance. This is a new system and is currently under development.

British Sign Language (BSL)

In partnership with SignVideo, Careers Wales is proud to become accessible to the Deaf and BSL community.

British Sign Language - SignVideo

Watch the video to find out how to use SignVideo to contact us for an initial discussion.

View SignVideo transcript (Word, 21KB, this file will download to your device).

Find us

Our Centres

Find Careers Centres across Wales listed by local authority, including opening times, addresses and a link to google maps.

Venues map

Find us on our venues map. We offer face to face careers advice and guidance interviews at a variety of venues across Wales, including Careers centres, Job Centre Plus offices and other venues in the community.