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Welsh Government

Contact Us

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Change your story by speaking to an adviser. Find out about the different ways to get in touch.

Please call us FREE on

0800 028 4844

Monday to Thursday: 8am to 9pm, Friday: 9am to 4:30pm

Or, request a callback


Chat to an adviser using instant messaging.

Monday to Thursday: 8am to 9pm, Friday: 9am to 4:30pm



Email us and we will answer within 2 working days.


Find us

Our services will be changing in response to the ‘firebreak’ lockdown due to start in Wales from 6pm Friday 23 October. All digital and telephone services will continue to be provided as usual. Any customers who have in-person appointments booked at one of our centres, or with our advisers based in schools and colleges, will be contacted and offered an alternative.

Our Centres

Find Careers Centres across Wales listed by local authority, including opening times, addresses and a link to google maps.

Venues map

Find us on our venues map. We offer face to face careers advice and guidance interviews at a variety of venues across Wales, including Careers centres, Job Centre Plus offices and other venues in the community.