Change your story by speaking to an adviser. Find out about the different ways to get in touch.
Bank Holiday Opening Hours
We will be closed on Monday 26 May 2025. We reopen on Tuesday 27 May 2025.
Please call us free on: 0800 028 4844
Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm
What to expect when you call us
When you dial our number, you will receive 2 options.
Press 1 for careers support or to make a booking:
- For careers support you will speak to a careers professional who can help you with things like job search, reviewing your CV, interview techniques and finding courses
- For making a booking you will speak to a careers professional who will ask you a few questions to make sure you get the right support
Press 2 to amend a booking or for general enquiries that are not careers related:
- For amending or cancelling an existing booking, a member of the team will make the changes you require
- For general enquiries you will speak to one of our team who can answer your general questions about our services and offices
If you are phoning us for careers support you might like to have pen and paper ready to write down information.
Callback service
Complete our callback form to choose a time slot for a careers professional to call you.
Message us on webchat for careers support from any page of our website.
Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm
Options if webchat is not displaying
If the webchat box is not displaying on the website, you may have the webchat cookie switched off.
To fix this:
- Go to our cookies page
- Enable webchat service cookies
- Save your changes.
You can then contact us on webchat.
Book an appointment with a careers adviser.
You will be able to book an appointment up to 2 weeks in advance.
This is a new system and is currently under development.
Email contact form
Complete the contact form and we will answer within 2 working days by email.
British Sign Language (BSL)
In partnership with SignVideo, Careers Wales is proud to become accessible to the Deaf and BSL community.
British Sign Language - SignVideo
Watch the video to find out how to use SignVideo to contact us for an initial discussion.
View SignVideo transcript (Word, 21KB, this file will download to your device).
Our Centres
Find Careers Centres across Wales.
Careers Centres across Wales are listed by local authority, including opening times, addresses and a link to google maps.
Venue map
Find us at community venues and careers centres near you.
We offer face to face careers advice and guidance interviews at a variety of venues across Wales, including careers centres, Job Centre Plus offices, and other venues in the community.