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Welsh Government

Contact Us

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You can chat to us online or on the phone, pop into our offices on the high street, or we will find somewhere local that's convenient for you.

We want to do everything we can to keep you and us as safe as possible through the current Covid-19 epidemic.

Our centres will be closed to all members of the public until further notice. This is a decision that we have made for the safety and well being of our customers, partners and employees.

We are continuing to provide our vital careers service by telephone (0800 0284844), web chat and email:

- If you already have a face-to-face appointment booked in, you will be contacted and offered a telephone/digital alternative
- If you would like to book an interview, contact us to arrange a telephone/digital interview

For more information, and to keep up to date with our response to the COVID-19 epidemic and the services available please read the COVID-19 article in our news section.

Change your story by speaking to an adviser. Find out about the different ways to get in touch.

We are extending the times of our webchat and telephone services. From Tuesday 1st September our Careers Wales Connect team will be available Monday to Thursday from 8am to 9pm, and Friday 9am to 4:30pm. This means that you will have more flexibility to contact us at a time that suits you.

Please call us FREE on

0800 028 4844

Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm

Or, request a callback


Chat to an adviser using instant messaging.

Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm



Email us and we will answer within 2 working days.


Find us on our interactive map

We offer face to face support from Careers Centres and outreach venues across Wales.